Quarterly Post Sketchbook No. 3 · Northwind Parcel Co. · Q3 for the board
Open the sketchbook
If found, please return to the finance team. Reward: one biscuit.
Q3 · July to September

We delivered more, for less

Three numbers, two problems, one ask. The lines wobble; the totals add up.

Twelve minutes. Questions at the end, or whenever the pencil slips.

Parcels delivered in Q3
1,240,600

up +18.4% on Q2, and on time 97.1% of the time

Benchmark: the industry average on time is 93.0%.

Dispatch system export, 3 Oct

Parcel 1 of 3

for the board

To: five directors and one very patient auditor.

Contents: a request to open a second sorting hub in Leipzig, two quarters early.

Read the next two pages first. Then decide.

Off we go

Why Leipzig

1. It sits on the line. 61% of parcels pass within 40 km.

2. It shortens the night. Trucks leave 2 h 10 min later, arrive first.

3. It is free now. The lease opens in January.

How the money moves

Three steps to break even

Sign the lease

€2.1 million over five years, paid quarterly.

Move two lines

Sorting moves in March. No new hires until volume proves it.

Save the night

€74,000 a month in fuel and overtime, from April.

Plan versus record

What we said, what we did

The plan (June)

1.10 million parcels

Cost per parcel €2.41

On time 95%

Target

The record (September)

1,240,600 parcels

Cost per parcel €2.26 −6.2%

On time 97.1%

Delivered
The bill for Leipzig

Postage due: €2.1 million

Paid back in 28 months. The 2023 hub took 36.

Postage slip · lease offer 12 Oct
Lease, 5 years1,650,000
Fit-out310,000
Moving two lines95,000
Training45,000
IN ALL, €2,100,000
The 2023 hub, €2,640,000
Approved?
It arrived before I had finished complaining that it was late.
A customer in Dresden, 14 September
Chapter II

What could go wrong

Two problems, both fixable, neither small.

Decisions for todayThree switches. Pick a side for each.
LEASE_LEIPZIG

Sign the lease in January.

Keep
NIGHT_ROUTE_B

Close the Hamburg night route.

Remove
PRICE_NOTICE

Announce prices in November.

Wait
From the board meeting

Thank you. Questions?

Signed for by five directors. One of them smiled.

Delivered

finance@northwind.example